We collect the minimum amount of personal information required to process and fulfil you orders. This includes names, billing address, delivery address (if different) email address and phone number (we ask for a phone number because sometimes there may be an urgent order or delivery query which we need to contact you about)
We also collect some information relating to visits to our website i.e. the pages that you access, as well as your location, language, browser, and IP address.
We use Google Analytics to measure and track your journey through our website. This is used to understand how visitors use our platforms and, ultimately, to help us deliver better a better experience.
Where do we store your data?
All personally identifiable data that we collect, and retain, is stored within the European Union. Personal data is stored in a fully encrypted form to protect against unauthorised access or processing.
What do we do with your data?
We only use your data for a legitimate interest i.e. fulfilment of your order and improvement of the customer experience. We will never use your details for any marketing purposes unless you have specifically opted in and given us your consent to do so.
All third party data processors are GDPR compliant. Please note your data will never be shared with third parties for any direct marketing purposes.
What are your rights regarding this data?
As an individual, you have the right to be informed about our use of your data; access your personal data; rectify your data if it is inaccurate or incomplete; request the deletion of your personal data; restrict processing of your personal data; obtain and reuse your personal data for your own purposes; and to object to processing of your personal data, including for direct marketing or research purposes. In case you wish to exercise any of the above-mentioned rights, please write to us at:
8 Barnes Wallis Road
Born Gifted Limited may amend this policy from time to time to take into account developments in the site and changes to information collected.